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  1. How do I order a Sconnie shirt?
    Ordering from Sconnie Nation is easy! Simply find the design that you want on the main page, click on it, select your size and quantity, and click Add to Cart. That will lead you to your Shopping Cart where you can close your transaction. That’s it!
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  2. How can I be sure that my credit card transaction is safe and secure?
    Sconnie Nation processes credit card purchases through PayPal, the leading on-line payment network. PayPal is used in over 42,000 web sites including eBay. With this system, you are guaranteed secure credit card transactions.
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  3. What is Sconnie Nation’s return policy?
    Your satisfaction is guaranteed or we will refund your purchase (minus shipping and handling costs) within the first 30 days of the date you place your order. Email return/exchange inquiries to sales@sconnie.com, specifying whether you would like to make a return or exchange.
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  4. How can I contact you guys?
    For the quickest response, e-mail your comments, questions, or concerns to sales@sconnie.com.
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  5. Do the T-shirts come in other color combos?
    Currently most of our T-shirts come in one color combo. We are looking into expanding our color selection. E-mail us at sales@sconnie.com if you have a color combo suggestion. Also, special orders are always welcome. If you want a specific design on a specific style shirt or color, we can make it for you!
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  6. Can I add sconnie.com’s URL to my web site?
    You certainly can! At Sconnie Nation we appreciate all the linkage you can give us.
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  7. Is there sales tax?
    Orders shipped to MI, IN, IL, WI, KY, IA, & WV addresses will have appropriate sales tax added.
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  8. Will my personal data remain private after I order?
    Any information you submit to Sconnie Nation is 100% private and confidential and WILL NOT be sold, lent, or rented to other companies or third-parties. Your trust and confidence in Sconnie Nation is our number one priority. Feel free to contact us at any time at sales@sconnie.com. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Sconnie Nation uses PayPal to handle all online transactions. PayPal accepts all major credit cards and is trusted by 30 million online users and still growing.
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  9. Do I need a PayPal account in order to order from sconnie.com?
    No, you do not need an account with PayPal in order to purchase from Sconnie Nation. Simply checkout as usual with any major credit card.
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  10. I need a bigger size, do you offer bigger sizes?
    Yes, if you need a bigger size, in most cases we can accommodate you as a special order. Please email sales@sconnie.com with your request.
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  11. How can I go on a date with Ben or Troy?
    No comment…
  12. What size should I buy?
    The majority of our premium quality shirts and sweatshirts are standard unisex sizes. Some styles are printed on American Apparel products, which tend to run a little small. When applicable, take a look at the respective size chart, which is linked from the select product pages.
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  13. How do your sizes run?
    Sizes run based on the type of garment you are ordering. For basic shirts, we often times use the Gildan brand. For higher end shirts, we often use the American Apparel brand. See below for size charts for both brands.
    Gildan: http://gildan.com/distributors/catalog/productSpecs.cfm?lang=en&id_catalog=en&id_product=5000
    American Apparel Mens: http://www.americanapparel.net/sizing/default.asp?c=5A5082&chart=mu.shirts
    American Apparel Womens: http://www.americanapparel.net/sizing/default.asp?c=5A5082&chart=womens.shirts
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  14. Why do some shirts cost more?
    We print on shirts from several different manufacturers, including American Apparel, Adidas, Gildan, Fruit of the Loom and Hanes, and on several different styles of shirts. These shirts vary in wholesale cost to us with the higher end shirts costing a little more.
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  15. How much does shipping and handling cost?
    Shipping and handling runs along the following flat rates and is added at the time of checkout: T-shirts: $4.99/each, Shorts and Tanks: $4.99/each, Hats: $4.99/each, Sweatshirts/Sweatpants/Game Bibs: $6.99/each, Headbands: $3.99/each. Check out our main page as we always are offering shipping and handling discounts or FREE shipping and handling. Once at the checkout you'll be able to review your shipping & handling costs BEFORE you finalize your purchase.
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  16. How long will my order take to arrive?
    All products ship within 3 business days of being ordered via UPS or USPS. This insures you will receive your products on average 7-10 business days from when the order has been processed by Sconnie Nation.
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  17. I have a discount code, where do I enter it?
    You will have the opportunity to enter a discount/promotion code upon checkout.
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  18. How can I report an incorrect Drink Special or update a Drink Special listing?
    We strive to have the most up-to-date and thorough listing of downtown Madison drink specials. Please send any inaccuracies or updates to bars@sconnie.com.
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  19. How can I add a bar/restaurant/venue to your Drink Specials guide?
    Please email your request to bars@sconnie.com.
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  20. Is wholesale pricing available from Sconnie Nation?
    Yes, if you are a retailer or looking to make a big order, please email us at sales@sconnie.com for wholesale ordering information.
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  21. Why can I not place my order online?
    If you are unable to reach a confirmation screen at the end of your purchase, your order has not been submitted and received. The cause of this is typically mismatched billing information.
    Please be sure that the billing information you have entered in while placing your order, matches your credit card billing information and address exactly. For security reasons, the billing information must be an exact match for you to place an order on our secure websites.
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  22. Why do items in my cart disappear on checkout?
    This problem is often caused by using an older browser, such as Internet Explorer 6.0. Please try placing your order using Mozilla Firefox, which can be downloaded for free here. You can also update your current IE browser, by choosing the "Tools" drop down menu, and selecting "Windows Update"; or you can download version 8.0 of internet explorer for free here. 
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  23. I'm using a new version of Internet Explorer but my cart still keeps disappearing. What should I do?
    This is due to a Microsoft update from 8/10/2010 that changes how often your browser looks for newer versions of our webpages.  To fix this, in your browser, go to the “Tools” menu and select “Internet Options.” 



    Then click on the “Settings” button in the “Browsing History” section of the “General” tab. 



    Finally, have it check for newer versions of stored pages every time you visit the webpage and set the number of History days to store to 0.



    If this doesn’t work, we suggest using another browser such as Firefox (free download).
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  24. Can I use a Visa/MasterCard Credit Card Gift Card?
    We cannot guarantee that you will be able to use one of these gift cards because we are not able to verify billing information. However, these cards SHOULD work if you call the number on the back of the card and register your information with the company
     





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